Untitled Note

inContact DNIS: InContact ID: User ID: 62969781008 Customer Name: Fartun Hussein RC Phone Number: 612-230-4129 Extension #: 101 Best callback number:612-229-3993 Email address: minneapolismn@arcpointlabs.com Customer's preferred callback time (with timezone): anytime Admin: Y Account Verified: Y Issue/Subject: For Fartun Hussein| Issue: The main company number is not receiving inbounds but she can make outbounds | By Andres C. Description: she just received the new phone device, and she wants to activate this phone Troubleshooting: (steps taken to address the issue) -p Recap: Y/N Support Site provided: Y/N Survey Spiel: Y/N