Untitled Note
By: Anonymous12/7/20222 views Public Note
Follow up | Customer unable to continue
Follow up | Resolution confirmation
Follow up | Monitoring
RC Dependencies | CNAM
RC Dependencies | SMS Feature
RC Dependencies |Shipping
RC Dependencies | Porting
FOR ORS / GSQ
FOR ORT
Case : 16905828
Issue : Call waiting
Reason : Follow up | Customer unable to continue
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For ORT QUEUE
Status: Waiting on Customer
Communication Preference: Phone Only
Complete case tagging
ORT template
FOR SME
Compete case tagging
Reason Why open
Target closure date
(Edited)