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OB Call - 4097908318 Contact ID: 428508596922 Left VM CaseID: 16181944 Incontact ID: 428508602689 RC#: 14074777987 User ID: 2811560020 Caller Name: Rose Email: DL: 50 Callback Number: 4077618257 Time Zone: Account Verified: Y Admin/User: 5029 Provided Estimated Timeframe: Issue: Activating Extension Troubleshooting: Send the invite and Guided cx how to activate their extension Recap CSAT Support site 5029 - 4074655167 4077618257 Rose Kelly ===================================== CaseID: 16182188 Incontact ID: 428508622061 RC#: 17812168097 User ID: 203280049 Caller Name: Jessica Email: jess@restoreteeth.com DL: Callback Number: (781) 216-8097 Time Zone: Account Verified: Authorized Caller Admin/User: Y Provided Estimated Timeframe: Issue: Email to FAx Inquiry Troubleshooting: Managed email notification of ext 101