Spiels

SETTING EXPECTATIONS : I will be asking few questions in order for us to isolate the issue. And, this call might take more or less 15mins. In addition to that, I will walk you through few easy steps to resolve this issue. Of course, we value your time so we will do this as quickly as possible. VM SPIEL : Mr. Customer, for a seamless transaction, please provide your extension number and security PIN to our Virtual Assistant to authenticate your account. It’s the same 6 to 10-digit PIN you use to access your voicemail. If you don’t know your PIN, you can reset it by going to RC App> Settings> Phone> Click on Edit Voicemail PIN. Your extension number can be found by viewing your profile