Untitled Note
By: Anonymous12/1/20222 views Public Note
Template for cases
Customer Name:
UID:
Company number:
InContact ID:
Extension #:
Best callback number:
Email address:
Customer's preferred callback time (with timezone):
Admin: Y/N
Account Verified: Y/N
Issue:
Troubleshooting: (steps taken to address the issue)
Recap: Y/N
Support Site provided: Y/N
Survey Spiel: Y/N
Template for cases
Customer Name:
UID:
Company number:
InContact ID:
Extension #:
Best callback number:
Email address:
Customer's preferred callback time (with timezone):
Admin: Y/N
Account Verified: Y/N
Issue:
Troubleshooting: (steps taken to address the issue)
Recap: Y/N
Support Site provided: Y/N
Survey Spiel: Y/N
Template for cases
Customer Name:
UID:
Company number:
InContact ID:
Extension #:
Best callback number:
Email address:
Customer's preferred callback time (with timezone):
Admin: Y/N
Account Verified: Y/N
Issue:
Troubleshooting: (steps taken to address the issue)
Recap: Y/N
Support Site provided: Y/N
Survey Spiel: Y/N
Template for cases
Customer Name:
UID:
Company number:
InContact ID:
Extension #:
Best callback number:
Email address:
Customer's preferred callback time (with timezone):
Admin: Y/N
Account Verified: Y/N
Issue:
Troubleshooting: (steps taken to address the issue)
Recap: Y/N
Support Site provided: Y/N
Survey Spiel: Y/N
Template for cases
Customer Name:
UID:
Company number:
InContact ID:
Extension #:
Best callback number:
Email address:
Customer's preferred callback time (with timezone):
Admin: Y/N
Account Verified: Y/N
Issue:
Troubleshooting: (steps taken to address the issue)
Recap: Y/N
Support Site provided: Y/N
Survey Spiel: Y/N
Template for cases
Customer Name:
UID:
Company number:
InContact ID:
Extension #:
Best callback number:
Email address:
Customer's preferred callback time (with timezone):
Admin: Y/N
Account Verified: Y/N
Issue:
Troubleshooting: (steps taken to address the issue)
Recap: Y/N
Support Site provided: Y/N
Survey Spiel: Y/N
Template for cases
Customer Name:
UID:
Company number:
InContact ID:
Extension #:
Best callback number:
Email address:
Customer's preferred callback time (with timezone):
Admin: Y/N
Account Verified: Y/N
Issue:
Troubleshooting: (steps taken to address the issue)
Recap: Y/N
Support Site provided: Y/N
Survey Spiel: Y/N
Template for cases
Customer Name:
UID:
Company number:
InContact ID:
Extension #:
Best callback number:
Email address:
Customer's preferred callback time (with timezone):
Admin: Y/N
Account Verified: Y/N
Issue:
Troubleshooting: (steps taken to address the issue)
Recap: Y/N
Support Site provided: Y/N
Survey Spiel: Y/N
Template for cases
Customer Name:
UID:
Company number:
InContact ID:
Extension #:
Best callback number:
Email address:
Customer's preferred callback time (with timezone):
Admin: Y/N
Account Verified: Y/N
Issue:
Troubleshooting: (steps taken to address the issue)
Recap: Y/N
Support Site provided: Y/N
Survey Spiel: Y/N
Template for cases
Customer Name:
UID:
Company number:
InContact ID:
Extension #:
Best callback number:
Email address:
Customer's preferred callback time (with timezone):
Admin: Y/N
Account Verified: Y/N
Issue:
Troubleshooting: (steps taken to address the issue)
Recap: Y/N
Support Site provided: Y/N
Survey Spiel: Y/N
Template for cases
Customer Name:
UID:
Company number:
InContact ID:
Extension #:
Best callback number:
Email address:
Customer's preferred callback time (with timezone):
Admin: Y/N
Account Verified: Y/N
Issue:
Troubleshooting: (steps taken to address the issue)
Recap: Y/N
Support Site provided: Y/N
Survey Spiel: Y/N