Untitled Note

Customer Name: John Kho UID: 136470034 InContact ID: 456528412666 Extension #: 102 main company number: 8337509554 Best callback number: 8337509554 102 Email address: donkoh@ringcentral.com Customer's preferred callback time (with timezone): Admin: Y/N y Account Verified: Y/N Issue: forwarding system, call ext and mobile ext 102 Troubleshooting: (steps taken to address the issue) users - call handling - add a number or coo worker - made a test Troubleshooting: (steps taken to address the issue) Recap: Y/N y Support Site provided: Y/N y Survey Spiel: Y/N y testing phone check voicemail for pin