Untitled Note

Customer Name: RingCentral Number: UID: InContact ID:458144368008 Extension #: Best callback number: Email address: Customer's preferred callback time (with timezone): Admin: Y/N Account Verified: Y/N Issue: The customer has a project he needs to discuss with the integration department. Cx did not want to provide me with any account info Troubleshooting: Avised the cx to reach out to his AM for further help Recap: Y/N Support Site provided: Y/N Survey Spiel: Y/N For (Customer’s Name)_Issue_Assisted / Resolved by (Agent’s Name)