Untitled Note
By: Anonymous1/30/20232 views Public Note
Customer Name: dr james miller
UID: 3265597020
InContact ID: 459103865123
Extension #: 101
Company#: 432 333 4123
Best callback number: (432) 614-9654
Email address: drmiller@jamesmillerdds.com
Customer's preferred callback time (with timezone): N/A
Admin: Y
Account Verified: Y
Issue: cx wants to change the call handling settings for the after-hours to ext 103.
Troubleshooting: walked the cx through it, and call handlperformed a test and everything is working fine.
Recap: Y
Support Site provided: Y
Survey Spiel: Y
callback attempt #1:
callback attempt #2: