Untitled Note
By: Anonymous1/23/20232 views Public Note
Customer Name: Tyler Kent
RingCentral Number:8884208782
UID:724114009
InContact ID:458724232873
Extension #:101
Best callback number:9545941732
Email address:
Customer's preferred callback time (with timezone):
Admin: Y/N
Account Verified: Y/N
Issue: The customer wants to know if it's possible to upload data of a couple of thousands customer contacts like power dialer in order for him to manage his customer more efficient
Troubleshooting: I guided the cx on how to upload contacts in bulk on my extension by going to contacts then exporting the cvs file and then upload it again with the new contacts
Recap: Y/N
Support Site provided: Y/N
Survey Spiel: Y/N
For (Customer’s Name)_Issue_Assisted / Resolved by (Agent’s Name)