Untitled Note
By: Anonymous11/23/20222 views Public Note
CASE NOTES TEMPLATE
Customer Name: STEPHANIE HARRISON Company name: RODOLFO CARRILLO-JIMENEZ
RingCentral Number: 5614967900
UID: 1229296021
InContact ID: 456067433165
Extension #:108
Best callback number: 5618476566
Email address:
Customer's preferred callback time (with timezone):
Admin: Y/N
Account Verified: Y/N
Issue: CUSTOMER WANTED TO SET UP HER ACCOUNT TO MAKE SOME CUSTOM RULES FOR NOVEMBER 24TH AND 25TH
Troubleshooting: (steps taken to address the issue) Unable to assist the customer due to I needed to transferred the customer due to 20 Digital lines
Recap: Y/N
Support Site provided: Y/N
Survey Spiel: Y/N