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Hi, Good Day! My name is Kevin your Intuit QuickBooks Time Specialist. How are you today? To get started, can you please provide me your first and last name as well as the complete company name or the company identifier that is located at the top right part of your QuickBooks Time, just click "Customer Support". Hi, just checking in. Are we still connected? If I do not hear back, I hope this issue is resolved. If not, please contact us back so we can get this take care of for you. Looks like you stepped away! Please let us know if you need any assistance, by messaging back or by contacting us at (888) 836-2720. Just to let you know, you will receive an email survey about my performance after this conversation. Any feedback you can provide would be extremely helpful. Have a great day! ----------------------------------------------- CLOSING SPIEL Thank you for choosing Intuit QuickBooks Time Support, it's been a pleasure assisting you! Have a blessed day ahead! Thank you for contacting Intuit QuickBooks Time Support, Have a wonderful day! You are welcome. Is there anything else I can possibly check before we disconnect? Your most welcome! I sent a brief survey in your email about how I handled our interaction for today. If you would take a few minutes to fill that out, that would mean so much to me! Thank you so much for messaging QuickBooks Time Support ! You have a great day ahead! Redirect to Call-in Case Number: 03921521 Contact Name: Fabrice Metan Reason: want just a phone call already provided the spiel