Untitled Note
By: Anonymous12/1/20222 views Public Note
Customer Name:
UID:
InContact ID:
Extension #:
Company#:
Best callback number:
Email address:
Customer's preferred callback time (with timezone):
preferred callback:
Admin:
Account Verified:
Issue:
Troubleshooting:
Recap:
Support Site provided:
Survey Spiel:
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Customer Name: Tiffany
UID: 329277048
InContact ID:
Extension #: 105
Company#: 816 643 2213
Company name: Follow-Up
Best callback number: 9493508747
Email address:
Customer's preferred callback time (with timezone): anytime
Admin: N
Account Verified: N
Issue: 5-second delay in calls
Troubleshooting: asked the customer if her connection was right, run a speed test
Recap: Y
Support Site provided: N
Survey Spiel: Y
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