Untitled Note

Customer Name: Juan Arias RingCentral Number: 2108643188 UID: 62902451008 InContact ID:456292343245 Extension #: 101 Best callback number: 2108643188*101 Email address: Customer's preferred callback time (with timezone): after 8am anytime Admin: Y/N Account Verified: Y/N Issue: forward incoming calls to his phone number to ring all at the same time Troubleshooting: (steps taken to address the issue) unable to assist customer Recap: Y/N Support Site provided: Y/N Survey Spiel: Y/N For (Customer’s Name)_Issue_Assisted / Resolved by (Agent’s Name)