Untitled Note

1. Problem: - Instructor informed that their students cannot access group assignments for Math 101 course. 2. Targeted Perspective: Learners 3. How do I get to the same issue? Insert Step to Reproduce. - N/A 4. Analysis: Include findings and troubleshooting steps. Troubleshooting #1 View: As a learner - Go to supportninjatraining.brightspace.com - Go to OU 8264 - Go to Navbar and click Assignments - Was able to access the Group Assignment Troubleshooting #2 View: D2LRescom - Go to supportninjatraining.brightspace.com - Go to OU 8264 - Go to Navbar and click Course Admin - Under Learner Management, select Groups - Found out that no students were enrolled to the goups hence students cannot access it on their end. 5. Related PRBs/Known Issues found? N/A 6. User's Browser: N/A 7. Next steps: Solution provided8. Issue resolved? TBD 9. What is the solution? - Informed the Instructor that no students were enrolled in the Group yet. - Advised the Instructor to enroll the students to the Group so students will be bale to access it. 10. SMP, KB, Agatha or Community article used: Attached