Untitled Note
By: Anonymous11/30/20222 views Public Note
Customer Name:
RingCentral Number:
UID:
InContact ID:
Extension #:
Best callback number:
Email address:
Customer's preferred callback time (with timezone):
Admin: Y/N y
Account Verified: Y/N y
Issue:
Troubleshooting: (steps taken to address the issue)
Recap: Y/N
Support Site provided: Y/N
Survey Spiel: Y/N
REBOOTED THE ROUTER AND THE PHONES CHANGE HER PORTS
RONALD
For (Customer’s Name)_Issue_Assisted / Resolved by (Agent’s Name)
2393626965
not been able to see text messages on RC APP since 2 weeks ago '' SORRY YOUR CURRENT PLAN DOESENT SUPPORT TEXT MESSAGING''