Untitled Note
By: Anonymous11/25/20212 views Public Note
Incontact ID: 193271987795
RC Number: 8882473655
Caller's Name: Adrian
UID: 221781032
Callback Number: (858) 232-9823
Email: it@gardencommunitiesca.com
Number of DL: 2
Troubleshooting:
> Customer is unable to send outbound sms to any numbers using this number 8582526871
> Customer tried to send a text message to my extension, I didn't get it and another number yet, got same error in AI "sending failed"
SMS logs:
18582526871 16505306815 11/25/2021 8:30:15 AM 1668147010023 Sending Failed
18582526871 18582263796 11/25/2021 8:27:55 AM 1668146069023 Sending Failed
> Tried to login the account of Ext 102 on my end and send a text message to my extension and still I get the same error
14058839
- ellicit words;
Resolution:
Close Case:
Promoted Support Site: