T131233

Hi thank you for contacting Sprint now T-Mobile. My name is Haley S. How may I help you today? Anything for a valuable customer. Oh I am really sorry for the inconvenience caused to you. I understand your concern regarding the . Please rest assured I will definitely help you in that. Sure I can understand your concern. Please rest assured I will do my best to help you today. Please help me with your sprint phone number to access the account Please provide the PIN or Security answer of the account to access the account. Please login the online account through below link so I can access your account to help you. Please help me with the date for which you want to setup the payment arrangement? there will be a one time support fee of $10 on the next bill to setup the Payment arrangement on the account. Do you agree? Please provide me the last four digits of the saved card or checking account through which you want to setup the payment arrangement? I should be the one thanking you for your patience over the chat. I really appreciate that. Did I resolve your concern at your 100% satisfaction? Please let me know if there is anything else related to bill, equipment or coverage, I will definitely help you in that? I would not like to lose the opportunity to help you if you have any other concern? Perfect! Thank you for contacting Sprint now T-Mobile. I am happy to help you today. Please chat back with us if you have any concern in future. Take care and have a nice day! ??????