Untitled Note

================================= Issue: Cb number: Name: Email: uid: ctn: phone num: contact id check for any open case:none Troubleshooting steps: - - - Current Status: Next Steps: ETA for next update: What Step were taken to resolve: Testing of resolution: yes Confirmation with customer prior to case closure: customer name agree that the case will be close and tag it as resolved ================================= Issue: Cb number: Name: Email: uid: ctn: phone num: contact id check for any open case:none Troubleshooting steps: - - - - Current Status: Next Steps: ETA for next update: What Step were taken to resolve: Testing of resolution: yes Confirmation with customer prior to case closure: customer name agree that the case will be close and tag it as resolved================================= Issue: Cb number: Name: Email: uid: ctn: phone num: contact id check for any open case:none Troubleshooting steps: - - - - Current Status: Next Steps: ETA for next update: What Step were taken to resolve: Testing of resolution: yes Confirmation with customer prior to case closure: customer name agree that the case will be close and tag it as resolved================================= Issue: Cb number: Name: Email: uid: ctn: phone num: contact id check for any open case:none Troubleshooting steps: - - - - Current Status: Next Steps: ETA for next update: What Step were taken to resolve: Testing of resolution: yes Confirmation with customer prior to case closure: customer name agree that the case will be close and tag it as resolved================================= Issue: Cb number: Name: Email: uid: ctn: phone num: contact id check for any open case:none Troubleshooting steps: - - - - Current Status: Next Steps: ETA for next update: What Step were taken to resolve: Testing of resolution: yes Confirmation with customer prior to case closure: customer name agree that the case will be close and tag it as resolved================================= Issue: Cb number: Name: Email: uid: ctn: phone num: contact id check for any open case:none Troubleshooting steps: - - - - Current Status: Next Steps: ETA for next update: What Step were taken to resolve: Testing of resolution: yes Confirmation with customer prior to case closure: customer name agree that the case will be close and tag it as resolved ================================= Issue: Cb number: Name: Email: uid: ctn: phone num: contact id check for any open case:none Troubleshooting steps: - - - - Current Status: Next Steps: ETA for next update: What Step were taken to resolve: Testing of resolution: yes Confirmation with customer prior to case closure: customer name agree that the case will be close and tag it as resolved ================================= Issue: Cb number: Name: Email: uid: ctn: phone num: contact id check for any open case:none Troubleshooting steps: - - - - Current Status: Next Steps: ETA for next update: What Step were taken to resolve: Testing of resolution: yes Confirmation with customer prior to case closure: customer name agree that the case will be close and tag it as resolved ================================= Issue: Cb number: Name: Email: uid: ctn: phone num: contact id check for any open case:none Troubleshooting steps: - - - - Current Status: Next Steps: ETA for next update: What Step were taken to resolve: Testing of resolution: yes Confirmation with customer prior to case closure: customer name agree that the case will be close and tag it as resolved ================================= Issue: Cb number: Name: Email: uid: ctn: phone num: contact id check for any open case:none Troubleshooting steps: - - - - Current Status: Next Steps: ETA for next update: What Step were taken to resolve: Testing of resolution: yes Confirmation with customer prior to case closure: customer name agree that the case will be close and tag it as resolved ================================= Issue: Cb number: Name: Email: uid: ctn: phone num: contact id check for any open case:none Troubleshooting steps: - - - - Current Status: Next Steps: ETA for next update: What Step were taken to resolve: Testing of resolution: yes Confirmation with customer prior to case closure: customer name agree that the case will be close and tag it as resolved ================================= Issue: Cb number: Name: Email: uid: ctn: phone num: contact id check for any open case:none Troubleshooting steps: - - - - Current Status: Next Steps: ETA for next update: What Step were taken to resolve: Testing of resolution: yes Confirmation with customer prior to case closure: customer name agree that the case will be close and tag it as resolved ================================= Issue: Cb number: Name: Email: uid: ctn: phone num: contact id check for any open case:none Troubleshooting steps: - - - - Current Status: Next Steps: ETA for next update: What Step were taken to resolve: Testing of resolution: yes Confirmation with customer prior to case closure: customer name agree that the case will be close and tag it as resolved ================================= Issue: Cb number: Name: Email: uid: ctn: phone num: contact id check for any open case:none Troubleshooting steps: - - - - Current Status: Next Steps: ETA for next update: What Step were taken to resolve: Testing of resolution: yes Confirmation with customer prior to case closure: customer name agree that the case will be close and tag it as resolved ================================= Issue: Cb number: Name: Email: uid: ctn: phone num: contact id check for any open case:none Troubleshooting steps: - - - - Current Status: Next Steps: ETA for next update: What Step were taken to resolve: Testing of resolution: yes Confirmation with customer prior to case closure: customer name agree that the case will be close and tag it as resolved ================================= Issue: Cb number: Name: Email: uid: ctn: phone num: contact id check for any open case:none Troubleshooting steps: - - - - Current Status: Next Steps: ETA for next update: What Step were taken to resolve: Testing of resolution: yes Confirmation with customer prior to case closure: customer name agree that the case will be close and tag it as resolved================================= Issue: Cb number: Name: Email: uid: ctn: phone num: contact id check for any open case:none Troubleshooting steps: - - - - Current Status: Next Steps: ETA for next update: What Step were taken to resolve: Testing of resolution: yes Confirmation with customer prior to case closure: customer name agree that the case will be close and tag it as resolved================================= Issue: Cb number: Name: Email: uid: ctn: phone num: contact id check for any open case:none Troubleshooting steps: - - - - Current Status: Next Steps: ETA for next update: What Step were taken to resolve: Testing of resolution: yes Confirmation with customer prior to case closure: customer name agree that the case will be close and tag it as resolved