Untitled Note

User ID InContact ID Customer Name: jerremy lovato RC Phone Number: 505-437-5167 Extension #: 101 Best callback number 505 577 3047 Email address: Customer's preferred callback time (with timezone): Admin: Y Account Verified: Y Description: Provi Issue/Subject: For: Roy Jones | Issue: Integration to Microsoft teams | By: Andres Campos Account Verified Y/N: Y How many phones are affected?: 1 Error on the Display Screen: No error found Extension Number in Issue: (Provide all that applies) Serial Number of the phone: Make and Model: Digital Line: (805) 419-2687 Other Notes: Is the customer on the same location where the phone is?: No Internet connection working?: Yes Additional Question -Phone has user extension and DL assigned: Y -Customer's internet connection is working: Y -Customer is in the same location as the phone is: N -Phone is powered ON: Y