Untitled Note

Customer Name: UID:62378729008 InContact ID: 456888021570 Extension #: 101 Best callback number: (512) 422-9002./ 580-480-7333 Email address: Customer's preferred callback time (with timezone):CST Admin: Yes. Account Verified: Yes. Issue: ID Caller confusion with two phone numbers. ization to change the caller id on Troubleshooting: The customer gave the authorization to change the caller id on the user > outbound call/faxes > caller id > By phone and choose the pn needed. Support Site provided: Y/N Survey Spiel: Y/N