Untitled Note

Customer Name: dia RingCentral Number: 3122837491 dia@smiththomasfh.com UID: InContact ID: Extension #: Best callback number: Email address: dia@smiththomasfh.com Customer's preferred callback time (with timezone): Admin: Y/N Account Verified: Y/N Issue: new modem Troubleshooting: (steps taken to address the issue) Recap: Y/N Support Site provided: Y/N Survey Spiel: Y/N For _Issue_Assisted / Resolved by Pablo