Untitled Note

Customer Name: UID: InContact ID: Extension #: Best callback number: Email address: Customer's preferred callback time (with timezone): Admin: Y/N Account Verified: Y/N Issue: Troubleshooting: (steps taken to address the issue) Recap: Y/N Support Site provided: Y/N Survey Spiel: Y/N ------------------------------------------------------------------------------ Customer Name: Seth Woods UID:2944877020 InContact ID: 456067388879 Company#: 1800 219 0956 Company name: Desire Auto Parts Extension #: 101 Best callback number: Email address: Customer's preferred callback time (with timezone): Admin: Y/N Account Verified: Y Issue: cx wants custom answering rule for thanksgiving. Troubleshooting: (steps taken to address the issue) Recap: Y Support Site provided:/N Survey Spiel: Y ------------------------------------------------------------------------------