Untitled Note
By: Anonymous12/5/20222 views Public Note
Customer Name: Pam
UID: 136367034
InContact ID: 456612868217
Extension #: 101
Company#: 888 785 8612
Best callback number: 888 785 8612
Email address: pggracilla@gmail.com
Customer's preferred callback time (with timezone):
Admin: Y
Account Verified: Y
Issue: changing email for receiving voicemail
Troubleshooting: I walked the customer through her admin portal so that she could change her notification settings.
Recap: Y
Support Site provided: Y
Survey Spiel: Y