Untitled Note

For | | Assisted by Incontact ID: 8663092827 RC #: UID: Sign-Up Date: Name: Callback #: Email: Account Verified Y/N: Admin: Total Account DLs: Issue: -RC not set up complete Troubleshooting - - - - - test other concern recap case closed/resolved support website survey spiel "Account Verified: Y How many phones are affected?: Error on the Display Screen: Extension Number in Issue: (Provide all that applies) Serial Number of the phone: Make and Model: Digital Line: Additional Question -Phone has user extension and DL assigned: Y -Customer's internet connection is working: Y -Customer is in the same location as the phone is: Y -Phone is powered ON: " Y