Untitled Note

Customer Name: Stephanie Bautista UID: 364144018 InContact ID: 458725224537 Extension #: 102 Company#: 281 203 0576 Best callback number: (832) 731-6608 Email address: stephaniebautista@me.com Customer's preferred callback time (with timezone): N/A Admin: N Account Verified: Y Issue: as soon as the cx answer, the call is hung up. > (832) 731-6608 is a cellphone. Troubleshooting: performed a lot of test calls, but the calls are still not going through to ext 101. it shows the call but it doesn't ring. callback attempt #1 (832 731 6611): 458725261209 callback attempt #2 (281) 203-0568):458725265581 Recap: Y Support Site provided: Y Survey Spiel: Y