Untitled Note

User ID: 705056048 InContact ID: 457768677147 Customer Name: Megan Silvera RC Phone Number: 973-436-1599 Extension # 302 Best callback number: 973-651-7431 Email address: megan@keithcampbelllaw.com Customer's preferred callback time (with timezone): Admin: Y Account Verified: Y Description: Ch this morning deleted a user and removed the number now she just assigned that number again to another extension which now she wants to provision that specific device Issue/Subject: For: Megan Silvera | Issue: Provisioning | By: Andres Camp TS Ch wanted to assign (310) 736-3890 number to her extension 302 only for faxes ch also wantes to assign number (310) 736-3889 to extension 101 an provision a device warm transfer to provisioning Account Verified Y/N: Y How many phones are affected?: 1 Error on the Display Screen: No response from the machine Extension Number in Issue: (Provide all that applies) Serial Number of the phone: 0004F281B4C4 Make and Model: Polycom VBX400 Digital Line: (310) 736-3889 Other Notes: Is the customer on the same location where the phone is?: YES Internet connection working?: Yes Additional Question -Phone has user extension and DL assigned: Y -Customer's internet connection is working: Y -Customer is in the same location as the phone is: Y -Phone is powered ON: N