Untitled Note

Customer Name: Carolyn Savage RingCentral Number: 6026094121 UID:679602048 InContact ID:457649906163 Extension #:341 Best callback number: 6026094241 or 6023160610 Email address: Customer's preferred callback time (with timezone): Admin: Y/N Account Verified: Y/N Issue: two new users' ext 140 and 142 phones that are not talking the way she set up the user profile and should have the whole presence but the phones are not talking with the AI Troubleshooting: Recap: Y/N Support Site provided: Y/N Survey Spiel: Y/N For (Customer’s Name)_Issue_Assisted / Resolved by (Agent’s Name)