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Incontact ID: 427945081207 Ghost call Disconnected call Incontact ID: 226091509959 Scott call 6106781015 Case: 15545136 CX agreed to close case: Y Any other open case/s: N/A Test Reso: N/A CSAT spiel: Y - N/A Need intervention: N/A Kibana: https://ringcentral.saleshood.com/huddle_events/118132 https://ringcentral.saleshood.com/huddle_events/263146 Empirix: https://ringcentral.saleshood.com/huddle_events/262241 https://ringcentral.saleshood.com/huddle_events/301504 Hello, This is Alber from RingCentral Experts. It has been a while and we have not received any response from you. Please be informed that your case will be closed due to inactivity. If you have other inquiries. You can call us at 888-898-4591. Thank you for choosing RingCentral as your communications provider and have a great day. Regards, Alber | RingCentral Experts Hi, I called to make a follow-up on your concern  however, I was routed to your voicemail.  Kindly reply to this email with your best available time and number so that we can assist you further. If you need immediate assistance, please call us at 888-898-4591 press 3 then give the case number 16388408. We are open 24/7, feel free to contact us anytime. You can also chat with us, please click on the link https://support.ringcentral.com/contact-support.html, and click “Chat with Us” for real-time support. Sincerely, Alber RingCentral Experts Team RingCentral, Inc. support.ringcentral.com -Callback customer - 1st attempt. Reached VM. Left VM. - 2nd attempt. InContact ID: 428634272343. Called #: 4404731700. Reached VM. Left VM. Sent email. AT