Untitled Note

Customer Name: Liza Extension #: 104 / 6504183001 Best callback number: 3479342458 Email address: Customer's preferred callback time (with timezone): Admin: Y/N Account Verified: Y/N Y Issue: Direct number not working, Update new # Troubleshooting: (steps taken to address the issue) Guiding the customer through the steps to add a new number Recap: Y/N Y Support Site provided: Y/N Y Survey Spiel: Y/N Y Main Company #: User ID: 1626492020