Untitled Note

Customer Name: Greg Stiegel RingCentral Number:9079297770 UID:170032037 InContact ID:458607639378 Extension #:1 Best callback number:5088435041 Email address: Customer's preferred callback time (with timezone): Admin: Y/N Account Verified: Y/N Issue: The cx wants to add a new user to the account and also wants to know if it's possible to delete some of the MVP licenses he is not using right now Troubleshooting: I guided the customer to add the new user with one of the MVP licenses available he had successfully Recap: Y/N Support Site provided: Y/N Survey Spiel: Y/N For (Customer’s Name)_Issue_Assisted / Resolved by (Agent’s Name)