Untitled Note

Customer Name: UID: InContact ID: Extension #: 101 Main Company number: 9192972701 Best callback number: 6465464670 Email address: Customer's preferred callback time (with timezone): Admin: Y/N Account Verified: Y/N Issue: 6465464670, 6318809449 these two numbers cannot call the main company number Troubleshooting: (steps taken to address the issue) Those two phone numbers are provided by atnt wich is having issues right now Recap: Y/N y Support Site provided: Y/N y Survey Spiel: Y/N y 9192972701 "OUTAGE| INC-36997 : Parent Case 17379455 | A portion of customers may be unable to receive inbound calls." Don't forget to tag the parent case.