Setting up a new phone
By: Anonymous8/3/202276 views Public Note
UID: 1567054021
RC Number: (732) 377-3737
Name: Susan Huegel
Email: shuegel@gocitywide.com
CallBack: (848)-800-8761
Verified:
Issue: Hi! So we have two employees on vacation who are using Ring Central for SMS to clients and colleagues and we are being charged a lot. We are almost at our limit for the month and we have 10 days
Note; User is charged for $8.50 for 1 outbound SMS.
advise user that we are only allowed to send 160 characters per SMS. If they exceed a 0.85 charge will be added.
I asked for the screenshot of the actual SMS sent by Tom
Susan unable to provide screenshot right now
-was able to get the screnhot
-charge is valid
user was only charge for .85 cents
no other query
UID: 438191040
RC Number: (972) 386-5996
Name: Jennifer Martinez
Email: jennifer@jamesantony.com
CallBack:
Verified:
Issue: Setting up a new phone
Resolution: disconnected chat
no interaction
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