Untitled Note
By: Anonymous1/6/20232 views Public Note
Customer Name: Sabrina under Scott Goodman
UID: 62997340008
InContact ID: 458023729613
Ringcentral Phone: 310-477-4336
Extension #: 101
Best callback number: 818-973-1474
Email address: sgoodman@scenicwestpm.com
Customer's preferred callback time (with timezone):
Admin: Y
Account Verified: Y
Description: Ch calling because the TCR was rejected. ch needed to know why does she need to fill this up also wanted to know what should be done now and timeframe
For: Sabrina under Scott Goodman | Issue: TCR form | By: Andres Camp
Told the customer all questions in doubt she will be submitting the form again and she really need the SMS enable, she already went through this process once las time so if possible please expedite
walked the ch through the TCR form so she can know what to do next