Untitled Note

Customer Name:The Computer Aid UID: 66802162 InContact ID: 457768787864 Extension #: verified by the agent that transferred the call Company#: Best callback number: 925 382 9971 Email address: N/A Customer's preferred callback time (with timezone): N/A Admin: verified by the agent that transferred the call Account Verified: verified by the agent that transferred the call Issue: the customer wanted to remove a user Troubleshooting: removed the mobile user "technician 3" as requested by the customer Recap: Y Support Site provided: Y Survey Spiel: Y