Untitled Note

Customer Name: Mikhail Ilyuk RingCentral Number: 7733776112 UID:1730481021 InContact ID:1730481021 Extension #: 101 Best callback number: 5742021746 Email address: Customer's preferred callback time (with timezone): Admin: Y/N Account Verified: Y/N Issue: The customer has 4 direct numbers on the same ext.103 (206) 788-8835 (206) 806-7804 ... and wants each person to be ringing their own app without adding more users on the account Troubleshooting: I advised the customer that is not possible and he would need to add a new user for that. The customer understood. Recap: Y/N Support Site provided: Y/N Survey Spiel: Y/N For (Customer’s Name)_Issue_Assisted / Resolved by (Agent’s Name)