Untitled Note

Customer Name: Tabatha Holmes RingCentral Number: 9048789256 UID:696348009 InContact ID:457162868861 Extension #:101 Best callback number: 9046015598 Email address:info@tabathafinancialuniversity.com Customer's preferred callback time (with timezone): Admin: Y/N y Account Verified: Y/N y Issue: The customer activated her new account on friday dec 16 and is not able to log in to her account she receives a message that says error call customer service credentials are already in use the email she is using is info@tabathafinancialuniversity.com she told me she used to have a previous account but with a different email Troubleshooting: I will be doing a call back tomorrow morning Recap: Y/N Support Site provided: Y/N Survey Spiel: Y/N For (Customer’s Name)_Issue_Assisted / Resolved by (Agent’s Name)