jwhite@rockfordchimneysupply.com

UID: 700112048 RC Number: (435) 734-2012 Name: Michele Barker Email: michele@ltdevco.com Callback: NA Verified: Issue: I do not want missed calls to show on the desktop phone. How can I turn that off? Resolution: explained to the user that it is a normal behavior that they will see a missed call in their deskphone as the call is coming from call queue and it is set to ring all call queue member at once. UID: 254454041 RC Number: 413) 372-1014 Name: Savannah Versace Email: sversace@888nescor1.com Callback: 413-374-1366 Verified: Y Issue: Over 180 calls today we recived busy signals for. Note: User provided some numbers that they are having issue placing an outbound call checked the numebrs and almost all the number is from T-Mobile user mentioned that they are made 1000 call today educate user that it's possible that the carrier is blocking their number and tagging the number as spam due to the multiple call they are placing on the same carrier advise user to fill up https://hiyahelp.zendesk.com/hc/en-us/requests/new?ticket_form_id=824667 idle user EOC UID: RC Number: Name: Email: Callback: Verified: Issue: Resolution: UID: RC Number: Name: Email: Callback: Verified: Issue: Resolution: UID: RC Number: Name: Email: Callback: Verified: Issue: Resolution: UID: RC Number: Name: Email: Callback: Verified: Issue: Resolution: UID: RC Number: Name: Email: Callback: Verified: Issue: Resolution: UID: RC Number: Name: Email: Callback: Verified: Issue: Resolution: UID: RC Number: Name: Email: Callback: Verified: Issue: Resolution: UID: RC Number: Name: Email: Callback: Verified: Issue: Resolution: UID: RC Number: Name: Email: Callback: Verified: Issue: Resolution: UID: RC Number: Name: Email: Callback: Verified: Issue: Resolution: UID: RC Number: Name: Email: Callback: Verified: Issue: Resolution: UID: RC Number: Name: Email: Callback: Verified: Issue: Resolution: UID: RC Number: Name: Email: Callback: Verified: Issue: Resolution: UID: RC Number: Name: Email: Callback: Verified: Issue: Resolution: UID: RC Number: Name: Email: Callback: Verified: Issue: Resolution: UID: RC Number: Name: Email: Callback: Verified: Issue: Resolution: UID: RC Number: Name: Email: Callback: Verified: Issue: Resolution: