Untitled Note

Customer Name: Scott Flemming. UID:339185010. InContact ID: 457517183424. Extension #:1 Best callback number: (619) 894-2078/ RC# 6196967444 Admin: Yes Account Verified: Issue: I need to test these phone numbers 619-696-7444/ 619-234-3204/760-747-9978 to check if they are routed to the voicemail. I also need to change the PIN on my account. Troubleshooting: I changed the PIN on SCP, the customer chose the combination, and also I called the 3 numbers that he provided me with and after 6 times each one of them rang, I was sent to the voicemail. Recap: Yes. Support Site provided: Yes. Survey Spiel: Yes.