Untitled Note

Customer Name: mark UID: 155510026 InContact ID: 458854194407 Extension #: 101 Company#: 941 377 6770 Best callback number: (571) 246-5656 Email address: mark@themaidsofsarasota.com Customer's preferred callback time (with timezone): N/A Admin: Y Account Verified: Y Issue: international calls. when did they happen? Troubleshooting: disabled international calls, sent the cx an email with the contact information of his AM so that he can discuss a refund for the international calls he says he didnt make Recap: Y Support Site provided: Y Survey Spiel: Y