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Hello! Thank you for calling American Express Platinum Concierge, my name is Emily, and am I speaking with (name)? Perfect, how may I assist you today? Absolutely! I'd be happy to look into this for you. Restaurant Name: *confirm restaurant's address* City/State: Date/Time: Party Size: Flexibility: Indoor vs Outdoor pref: Allergies/Restrictions: (Allergies/Restrictions Disclosure: "We will pass your dietary restrictions on to the restaurant; however, we do ask that you reinforce this information with the restaurant when you arrive. American Express is not responsible should the restaurant determine they cannot accommodate the restriction or reservation") Special Occasion: none Phone number for restaurant: Email address for conf: 4 digit code on front of CC/zip code (if needed): "Please review the email confirmation that you will be receiving after this call where the restaurant will list any additional important information such as a dress code or cancellation policy." (*read anything urgent/important on the phone*) COVID: "COVID Disclosure: Please review all country, state / region official Covid-19 guidelines in advance of your reservation. Restaurants may require proof of vaccination and / or a negative test for all guests. American Express is not responsible should a restaurant not honor a reservation due to not meeting their requirements." GUSTAVE: "Gustave/Resy Disclosure: By proceeding with this reservation, you acknowledge that Resy, an American Express company, will use and share your information, including your Card details when applicable, with the restaurant to service your reservation and to create a Resy account to manage your reservation. If you would like to complete your Resy account setup, you may do so by visiting the Resy website or by clicking the link in your Resy confirmation or welcome email." TPA: "TPA Disclosure (nonref): You agree to purchase [# of] seats at [restaurant name] on [date] at [time] for a non-refundable total of $[X], $[X] per person. This amount includes the cost of [outline what is included in the price - service fees, gratuity, etc.]. All sales are final. This reservation cannot be cancelled, exchanged or refunded. Do you agree?" You are all set! Was there anything else that I could assist you with for today? Awesome, I hope you enjoy your meal and have a wonderful rest of your day!