Untitled Note

Customer Name: Michael Brown UID: 65824606 InContact ID: 457891740392 Extension #: 100 Best callback number: 212 678 0069 Ring central number: 833 366 7589 Email address: goldrock100@gmail.com Customer's preferred callback time (with timezone): Admin: Y/N Y Account Verified: Y/N Y Issue: Customer called to ask to have the greeting changed for numbers 833 366 7589, (855) 627-4253 and the main company greeting on number 844 465 3762. Troubleshooting: (steps taken to address the issue) The customer was guided through the admin portal and educated on how to make the changes. No more actions taken. Recap: Y/N Y Support Site provided: Y/N Y Survey Spiel: Y/N Y