Untitled Note

User ID: 1775327021 InContact ID 458253298241 Customer Name: Allan Lee RC Phone Number: 408-392-9061 Extension #: 101 Best callback number: 510-994-9669 Email address: danielehrlich@calwaste.com Customer's preferred callback time (with timezone): Admin: Y Account Verified: Y Description: According to notes customer needed to remove some phone numbers and reconfigure, understand the call flow of their phone system ch was unable Issue/Subject: For: Allan Lee | issue: | By: Andres Camp TS: ch able to change password and security question, also customer want for these numbers (408) 392-9061 and (760)-913-4106 all faxes be forwarder to extension 104 ext 108 needs to be the operator to receive the faxes from the main number ch wanted to receive all the faxes on ext 104 adv ch only emails can be forwarder if he wants to keep the numbers on the other users. ch had some numbers assigned to the auto-receptionist. took one and assigned it to her ext 104 sent a fax and the Fax information shows it sent as daniel and they dont want daniel they want "California Waste Solutions" when sending faxes with the extension 108 ch will be calling later