Untitled Note

Case ID - For CXName | Issue - Resolved by Ishi Incontact ID: RC#: User ID: Caller Name: Email: Callback Number: Account Verified: Y/N Admin/User: Issue: - what will happen if someone dialed 25165002513 - main menu ivr - 8777700166 at 10pm what would happen - company after hours - what would happen (424) 283-7112 - Unassigned Ext. Number: (424) 283-7112 - somebody dialed main number 87777000166 and press ext. 108 - what setting would be change to forward call from 5162744144 during 9pm-10pm to forward 639777715908 - what changes for calls from 3235384446 option 1 to ring maxine application and mobile at the same time - 6504499987 ext 103 to be routed Disney land jap 9001 IVR and press 1 connect to 8888984591 - what would happen if somebody dialed 8084661998 ext 187 and press 2 - it will connect to ext 107 - 3233911750 to ring 101 102 at the same time route the call to 8888984591 Troubleshooting: - - -