Untitled Note

Customer Name: Juanita Castillo | She is a payroll manager, she should have manager. UID: InContact ID: 954 384 0175 Extension #: No extension Best callback number: 954 549 5797 Ringcentral number: The customer doesn't have a ring central number. Email address: juanita.castillo@pediatrix.com Company's name: Mednax Inc. (Corporate) Customer's preferred callback time (with timezone): Admin: Y/N N Account Verified: Y/N N Issue: Ring central account. She doesn't have a phone number or extension. All she has is her email in the app in profile. No phone or extension is displayed. Troubleshooting: (steps taken to address the issue) The company has more than 19 digital lines so the call was transferred. Recap: Y/N N Support Site provided: Y/N N Survey Spiel: Y/N N