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(888) 836-2720 Hi, Good Day! My name is Kevin your Intuit QuickBooks Time Specialist. How are you today? To get started, can you please provide me your first and last name as well as the complete company name or the company identifier that is located at the top right part of your QuickBooks Time, just click "Customer Support". Is there anything else aside from this that I can help or have I fully resolve your issue for today? Hi, just checking in. Are we still connected? If I do not hear back, I hope this issue is resolved. If not, please contact us back so we can get this take care of for you. Looks like you stepped away! Please let us know if you need any assistance, by messaging back or by contacting us at (888) 836-2720. Just to let you know, you will receive an email survey about my performance after this conversation. Any feedback you can provide would be extremely helpful. Have a great day! Your most welcome! I sent a brief survey in your email about how I handled our interaction for today. If you would take a few minutes to fill that out, that would mean so much to me! Thank you so much for messaging QuickBooks Time Support ! You have a great day ahead! Thank you for contacting Intuit QuickBooks Time Support, Have a wonderful day! URL: sunrisebanks NAME: Lathan Kistler CASE NUMBER: 03891418 PROBLEM: Unable to accept the invite EE: Laura Nephew Auth ID: 9130351683288476 TROUBLESHOOTING: Pa manual connect ko sme. Thank you. hehe Samantha Glosser Unable to use Intuit app. App states I'm not connected to a company but I'm clocked in on the desktop version under Nomadic Cooling Co.