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==COJ== Customer Query: CCI FOR CHANGE OF DATES Options Given: OFFFERED THE CUST COJ Agreed Solution: YES Date of original booking: 12/11/2021 **
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Customer Query: Options Given: Agreed Solution: ***************************************************************************************************
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Customer Query: Options Given: Tic Status Refund Amt: Agreed Solution;
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15 Storm id: 3556 Storm Password: Sitel@21 Tracs id smdiasan Tracs password: Sitel033 TCC: andias TCC password: Sitel@033 Knowledge ID:
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Customer Query: Options Given: Agreed Solution: MARTASTYK1978@GMAIL.COM 16 28TH OCT 15:09 2634201131
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Customer Query: Options Given: Agreed Solution: 1) Query: i) cancel booking ii) refund iii) iv) v) name: Josephine Wright email: josephinewrig
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https://support.thetrainline.com/en/support/tickets/new?email 4988 2414 1784 3867 Mrs S L Leavesley 07 23 774 5574 8337 3393 8350 Mrs J E Lamb 8
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232868581129 - ABDULLAH.JANJUA1@HOTMAIL.COM 312382237322 - L1NDSAY100@HOTMAIL.COM 136126404006 - FAYEBLAIR13@HOTMAIL.CO.UK INCORRECT QUEUE - QUY-DAU.P
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Customer Query: CCI FOR CHECKING SEAT RESERVATIONS Options Given: HELPED THE CUSTOMER WITH THE PROVIDED INFORMATION CUSTOMER CHOOSE NOT TO PROCEED
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Customer Query: CCI stating a booking had been made and she did not recieve an email confirmation// she booked new set of tix and said will send scree
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REBOOK // REFUND // CHANGE OF JOURNEY // REFUND 2643621562 NORTHERN auth
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16/11/2021 ---------------------------------- 4857 joanna bryan 129 16/11/2021 elee katherine.lamb@ashurst.com 4959 10/11/20121 katherine brown